Policy Info

Privacy Policy

Gourmet Petfood Kitchen Limited (Woofles Petfood) is committed to protecting our customers' personal info. The privacy policy below sets out how we handle your personal data that we collect when you use our website.

Woofles Petfood owns and operates the following web domains www.woofles.co.nz, www.gourmetpetfood.co.nz, www.bestpetfood.nz


Usage data and personal data may be kept on computer systems operated by third parties. We will take responsible precautioins against unauthorised access and disclosure by those third parties. Except as described in this privacy policy, we will not disclose usage data or personal data to any third party that identifies you individually without your permission, unless required to do so by law.

Information we collect and use

We may collect and use inormation about use of our websites including your location, your computer's IP address, statistical data about your visit sucs as the number of links you have clicked on, the pages you visited and the number of times you have visited. We may also collect and use personal information about you that you submit to us. This may include your email address, name, address, contact phone numbers, and other information pertaining to your pet(s) as well as other information that you have provided to us through the use of our websites or otherwise.

We will never ask for your credit card information via our websites or via email. If we require your credit card information for processing orders, we will obtain this via a phone call to you only.


Our websites use cookies. Cookies are software that our websites place on your computer to remember your preferences, collect information about your use of our websites, and keep your personal data up to date. You may be able to alter your browser settings to prevent some cookies, but this may reduce the functionality of the websites.

Email Communication

From from time to time we may send you, and you agree to receive emails relating to us, our company, our products and our websites. You may opt out of receiving these emails at any time by following the opt out instructions provided by us.


We may update this privacy policy from time to time. The current version will be posted on our websites and applies to your use of our websites and our use of your personal data. Our websites may contain links to third party websites. We are not responsible for the privacy practices or content of third party websites. Your use of our websites if govenered by our Terms and Conditions of use. Please read these carefully, as you agree to them by your use of the relevant website.

Contacting us about privacy

If you wish to contact us about your privacy, including requesting corrections to your personal data, you can contact us via email info@gourmetpetfood.co.nz